Privacy Policy

Effective Date: 25/07/2026

At AMU Services, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

Name
Email address
Telephone number
Billing and delivery address
Device information submitted for repairs
Order history
Payment information (processed securely by third-party payment providers)
Website usage data through cookies and analytics

How We Use Your Information

Your information is used to:

Process orders
Complete repairs
Respond to enquiries
Provide customer support
Send service updates
Improve our website
Prevent fraud
Meet legal obligations

Repair Information

When repairing devices, our technicians may temporarily access files only where necessary to diagnose or complete the repair.

We do not intentionally view, copy, or retain personal files unless required to complete the requested service.

Customers are encouraged to back up and remove sensitive information before submitting devices.

Our website may use cookies to:

Remember preferences
Improve website performance
Analyse visitor traffic
Enhance user experience

You may disable cookies through your browser settings, although some features may not function correctly.

Sharing Information

We do not sell your personal information.

We may share information only with:

Payment processors
Delivery companies
IT service providers
Legal authorities where required by law

Data Security

We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Maintain business records

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request a copy of your data
Withdraw consent where applicable

To exercise these rights, contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, please contact:

AMU Services

Address: 130A Woodlands Road, IG1 1JP, England

Email: amuservices611@gmail.com

Phone: +44 7415535945